product quality crisis

In response to this product quality crisis involving our linear motion products, specifically ball screws, we have maintained an attitude of full transparency—never shying away from facts—and unwavering accountability, with no evasion of responsibility. We deeply understand that the quality of core mechanical transmission components such as ball screws and linear motion products directly impacts users' legitimate rights and interests, as well as the safe operation of their equipment. For this reason, we immediately launched a special internal investigation, conducting a comprehensive traceability of the root cause across the entire production process and quality control links for these products. We will release the detailed investigation results and targeted solutions as quickly as possible. We sincerely apologize for the distress and concerns this incident has caused our users. We also earnestly request your supervision of our entire rectification process, particularly the quality optimization measures for ball screws and linear motion products. Rest assured, we will take concrete actions to rebuild product reliability and regain your trust.